FAQ

What is Rosepetal Online Store?

Rosepetal Online Store is an ecommerce website from where you can purchase Bedsheets of different quality. At Rosepetal, we strive to make your home happy, joyous and filled with laughter by offering the best in quality home décor products. Over here at our online store, you can find an array of blankets, pillows, pillow covers, bedsheets, cotton bed sheets, cotton double bed sheets, bedcovers, rugs, cushion covers, many and more products. Our aim is to help you create a stylish and comfortable home environment that feels good to be in.Our products are hugely popular for a fresh mix of attractive colours, soft textures; cheery forms which will help you make an inviting home with a designer touch. At Rosepetal, we believe in enhancing your living space simply by adding that final touch of perfection to your home with a bold range of handcrafted products. Over here at Rosepetal, we have the latest designs that are updated on a regular basis so that you get to choose from a huge variety and can be free from worrying about stock out of any of your choices

How to register on rosepetalonlinestore.com?

To register on Rosepetalonlinestore.com you need to visit Registration Page by clicking on this link. https://rosepetalonlinestore.com/register. Here you need to fill your basic information such as Name, Email ID, Mobile no etc.

How Can I Modify My Order?

You can modify your order by contacting customer support.

How can I cancel my order?

If you're a registered customer, then the cancellation process can take place by clicking on the 'cancel' button provided in your account. If you're a guest then kindly contact our customer care.

Can I Change My Shipping Address After I Have Placed an Order?

You can change your shipping address only by contacting customer support.

How Do I Change My Account Password?

If you're a registered customer and have logged in to your account, then to change your current password you have to click on the account section click on the 'Change Password' to change your password successfully.

If you have forgotten your password-----

And if you've forgotten your password then to change it enter the email address associated with your account and click on 'Forget Password'. A password reset link will be sent to you.

I Have Forgotten My Password. How Do I Log in To My Account?

If you have forgotten your password and you want to log in to you account you can change your password. To change your password please follow the previous step.

How do I contact customer support?

To contact customer support, you have two options. You can contact admin either calling on the customer service number provided in the 'contact us' section at the bottom of our homepage. You can follow this link as well https://rosepetalonlinestore.com/contact_us .  Otherwise, drop an email on the customer care email ID  [email protected].

What Are The Various Payment Options?

Net banking

UPI

EMI

Card(Debit/Credit)

//Note NO COD is available on Rosepetalonlinestore.com

Under What Name Will My Purchase Be Charged On The Credit Card Statement?

Under the name Shivam Fabs Pvt Ltd.

What Is A Card Verification Number (CVV) On My Debit/Credit Card?

It is a three-digit number mentioned at the back of your card.

Will I Be Asked To Provide Any Card Information, Account Information Or Passwords Over Phone Or Email?

Under no circumstances will you be asked to share your debit/credit card details by us or our team.

Are There Any EMI Payment Options Available In Rosepetal Online Store?

Yes, there are EMI options available provided by a number of banks.

Do Rosepetal Online Store has any return policy?

No Rosepetal Online Store do not have any return policy.

What are the working hours of Rosepetal Online Store?

The working day of Rosepetal Online Store are from Monday to Friday. Saturday and Sunday are closed.

Is COD available on Rosepetal Online Store?

No, COD is not available.